Assistant 2nd Purser

About the role

The Assistant 2nd Purser supports the Second Purser in managing guest and crew clearance, documentation and administrative tasks within the Hotel department of a cruise ship. The role also provides occasional assistance to the Front Desk and other ship departments.

Key responsibilities

• Verify visas, electronic visas, ETAs and other clearance documents for guests and crew, ensuring compliance with port requirements.
• Prepare and maintain accurate passenger and crew manifests, updating changes in real time.
• Assist with face‑to‑face inspections, liaise with local authorities and resolve any clearance issues.
• Support the Crew Office by managing crew documentation, certifications and compliance reports.
• Provide administrative support for amenities, new cruise preparations and Front Desk operations.

Required profile

• Previous experience in a purser or administrative role on a cruise ship is preferred.
• Strong organizational, multitasking and attention‑to‑detail abilities.
• Excellent communication and interpersonal skills, able to work under pressure.
• Flexibility to adapt to changing clearance procedures and unexpected situations.

Required skills

• Proficiency in MS Office Suite.
• Familiarity with electronic visa and clearance processes.