Cruise Next Consultant

About the role

The Cruise Next Consultant drives revenue on board by promoting CruiseNext sales, onboard retail, and the Latitudes Program. You will interact directly with guests, deliver presentations, and support various revenue-generating activities during each voyage.

Key responsibilities

• Promote CruiseNext and CruiseNext Ultimate sales to achieve assigned financial goals for each voyage.
• Deliver live presentations in public lounges and step in for the Cruise Director when needed.
• Maintain and update reservation systems (Seaware/Seaweb) and Fidelio hotel management system.
• Manage the Latitudes Program, including mail merges, welcome letters, and cocktail receptions.
• Assist with promotion of onboard stores, brands, and contracted clients, including port and shopping talks.
• Collect monies from clients as directed and ensure compliance with safety and environmental policies.

Required profile

• Minimum one year of marketing or sales experience in a hospitality-related industry.
• Advanced public‑speaking ability with large audiences.
• Strong communication, leadership, and team‑building skills.
• Professional appearance, good hygiene, and ability to work seven days a week in close quarters.

Required skills

• Microsoft Word, Excel, PowerPoint, Outlook
• Fidelio hotel management system
• Seaware/Seaweb reservation system
• Sales team management